The store moved several times over the years; to Broadway at Grand in 1861, the later to a cast iron building at Broadway and 20th Street.
In 1914, the company moved, and made their headquarters, on 5th Avenue, the first store to open on what would become the infamous 5th Avenue.
I finally called customer service to discuss this matter and the woman I spoke to not only would not help me but refused to allow me to speak to a manager. Reply I am requesting that you sell more styles of Jones New York Petite Coats and raincoats.
Also Jones NY petites clothing fits me the best and it is very well-made.
She then asked for my license and proceeded to take my phone case w/ cash and credit cards in it and my license and headed through a door to obtain the item I had ordered. About 5 minutes later, I saw her walking from one department to another with my credentials still in hand.Answer 1: The phone number for Lord & Taylor is (212) 391-3344. He was not aware that the bag was used, which I noticed once I opened my gift.(his error).I asked him for the original receipt to return the bag.I caught up to her and asked her why she was walking around the store and she told me she needed to find a manager to complete the pick up transaction.I told her I was uncomfortable with her having my personal information and asked for my phone/case back.
Samuel Lord and George Washington Taylor founded their store in 1826 on Catherine Street in Manhattan, New York.