FCA merely reissued essentially the same statement that was already posted to Twitter by the Uconnect support account.
Over-the-air updates are a relatively new way for the auto industry to add features to cars, while also patching security vulnerabilities.
When you're driving around looking for gas in an unknown area, 10 minutes is a looooong time to wait to find out where it might be!It’s an idea that dealerships aren’t particularly happy with, because it takes away some of their power over the customer (software updates have previously required car owners to go into dealerships so they can be installed).But the trend is only going to continue thanks to the market pressure created by Tesla, which sells over-the-air updates as a futuristic feature that allows users to update their cars like they would an i Phone.It’s still not clear what caused the glitch, but the notice also states that the problem has to do with Sirius XM Travel Link, a detail that the Uconnect support account shared publicly overnight.The Uconnect team is attempting to disable Travel Link within the next 48 hours, and advises dealerships not to swap out any radios in affected cars should customers try to bring them in for service, according to the notice.
I wonder if the download/update gets interrupted and then just goes to lunch.... I was searching on the internet for this problem and found your thread.